Better Business Bureau

BBB Western Michigan

The Better Business Bureau of Grand Rapids recently helped a Grand Rapids woman caught up in what they’re calling a “sweepstakes heartbreak”.   The BBB is encouraging West Michigan residents to help protect vulnerable adults.  They say some bank accounts are being drained over a sweepstakes scam.

“This was really a unique situation, I had never come across it before.  But it was really heartbreaking, because this lady, didn’t understand until it was too late and she’d been duped out of all this money.”

We’ve all fumbled through the process of creating passwords on websites that have a bunch of rules: two capital letters, a number, a special character etc.  And once you pick it, you then have to remember it or write it down. But, you’re belief is your account is secure after all the hassle, right?  Experts say NO.

“We are kinda moving towards, outsmarting a computer.”

The Better Business Bureau serving Western Michigan has issued a warning to local consumers.  They say it’s an email scam with emails allegedly coming from Chase Bank. 

“This is a particularly scary scam because it is targeting current customers of Chase Bank. And it is an email being sent to these people that essentially looks exactly like an email you would get from Chase Bank.